Shipping & Returns

πŸ“¦ Shipping

All orders are processed within 1–3 business days. Our total estimated delivery time, including processing and shipping, is 5–10 business days from the date of purchase.

↩️ Returns & Refunds

At LeCoeur Fashion, we want every customer to have a positive shopping experience. Please read our Return & Refund Policy carefully to understand our return process, eligibility requirements, and refund procedures.

1. How to Request a Return

  1. Sign in to your customer account on the LeCoeur Fashion website.
  2. Open your order and select the item you wish to return.
  3. Click β€œRequest return” and select the reason for your request.
  4. Submit your request and wait for our review.

You will receive an email confirming that your return request has been received. This confirmation does not mean that your return has been approved or that a refund has been issued.

Please do not send an item back until your return request has been reviewed and you have received the appropriate return instructions.

We may contact you for additional information or photographs if necessary.

2. Return Eligibility

For eligible orders delivered within the United States, the following conditions generally apply:

  • A return request must be submitted within 7 days of delivery.
  • The item must be unworn, unused, and in its original condition.
  • All original tags must remain attached.
  • The item must be returned in its original clear garment packaging with the SKU label, where applicable.
  • Once the return request is submitted, the item must generally be shipped back within 7 days.

All returned items are subject to inspection to determine whether they meet the applicable return requirements.

3. Return Shipping Costs

For eligible standard returns, customers are generally responsible for the cost of return shipping.

If your item arrives damaged, defective, or incorrect, please contact us before sending it back so we can review the issue and provide appropriate instructions.

Original shipping and handling charges may be non-refundable under our standard return terms.

4. Restocking Fees and Return Rejections

A restocking fee of up to 20% may apply if a returned item does not meet the applicable return requirements. In some cases, a return may be declined.

Examples of potential issues include missing original tags, missing required packaging, visible signs of wear, or failure to follow the return procedure.

A restocking fee is not automatically charged on every return. Whether a fee applies depends on the circumstances and the applicable return conditions.

5. Refunds

Submitting a return request does not automatically issue a refund.

Once your return request has been reviewed, we will communicate the next steps. Where applicable, the returned item must be received and processed before the refund can be finalized.

Return processing typically takes 5–7 business days after the returned package is received, although additional time may be required.

Approved refunds will be processed through the original payment method whenever possible. Your bank or payment provider may require additional time for the funds to appear in your account.

6. Geographic Availability

Our standard return process is currently available for eligible orders delivered only within the United States.

7. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include your order number, a description of the issue, and clear photographs where appropriate. Wait for our instructions before returning the item.

We will review your case and help determine the appropriate resolution.

8. Contact Us

If you have any questions about returns or refunds, please contact our customer support team:

Email: lecoeurfashion@gmail.com

Please include your order number and a brief description of your request so we can assist you as efficiently as possible.

Thank you for shopping with LeCoeur Fashion.